Patient-Centered Medical Home Program

Patient-Centered Medical Home Program

Introduction to PCMH Program: Foundational Concepts of the Medical Home – Virtual Agenda

PRESENTED BY:

Bill is NCQA’s Director in the Quality Solutions Group and has been with NCQA since 1997.  In his role, Bill manages the operations of several government contracts aimed at promoting the Medical Home concepts and works with large health systems that are Recognized or seeking Recognition by NCQA. Bill is a PCMH Certified Content Expert with NCQA.

Prior to this position, Bill was the Director of Customer Resources, providing educational assistance to organizations seeking to improve the quality of care and service they provided. Bill was also previously Director of the Privacy Certification for Business Associates (PCBA) program, a joint offering of NCQA and the Joint Commission on Accreditation of Healthcare Organizations. Bill helped develop both the PCBA and other new assessment programs in the health care field and improving existing NCQA products as part of the Product Development team. Earlier in his tenure at NCQA Bill served as a Senior Accreditation Manager participating in and coordinating surveys for the MCO, CVO, and MBHO programs.  In addition to his other work, Bill has been a frequent faculty member for educational presentations for NCQA, and is a member of the internal team that developed and maintains the Interactive Survey System.

Bill attended Williams College for his undergraduate work, and has a Master’s in Economics from the University of Maryland.  For seven years prior to joining NCQA, Bill worked with a health care consulting firm, HTA (now Covance), in Washington, DC, helping medical product manufacturers work in the managed care setting.  During his undergraduate years, Bill co-authored two papers on the psychology of juror decision-making, based on original research.

Jennifer Anglin is a Policy Manger of Recognition Policy at NCQA. Her responsibilities include creation and maintenance of PCMH resources and providing support to practices going through transformation or annual review. Prior to NCQA, Jennifer worked for Purdue University by assisting practices throughout the state of Indiana on quality improvement and research projects as well as supporting them to meet Medicaid’s Promoting Interoperability program and Medicare’s MIPS program. Jennifer’s professional interests include health policy, research, and education. She has a particular interest in social determinants of health and the behavioral health aspect of Patient-Centered Medical Homes.

Jennifer holds a BA in secondary education from Valparaiso University and a master’s degree in health science from Indiana State University. Jennifer is a Certified Health Education Specialist and has been a NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE) since 2013.

Do you have any questions about this meeting?  Please contact Magon Jackson, Clinical Quality Manager, at mjackson@lpca.net.