Medicaid Patient Information

Medicaid eligibility reviews are returning.

Members can visit Healthy.la.gov to learn how to update their contact information. Ways to make changes to their contact information include:

  • logging on to la.gov
  • emailing MyMedicaid@la.gov
  • calling their health plan on the number on their ID card
  • calling Medicaid’s Customer Service Center at 1-888-342-6207. Assistance is available Monday through Friday, 8 a.m. – 4:30 p.m.
  • in-person help is available at all regional Medicaid offices. For the nearest office, visit ldh.la.gov/medicaidoffices